At Khamer.in, we aim to provide you with high-quality products and an excellent shopping experience. However, we understand that there may be instances where you need to return an item. Please read our Return & Refund Policy carefully to understand the terms and conditions governing returns and refunds.

1. Return Eligibility:

1.1. Defective or Damaged Items: We will accept returns for items that are defective, damaged, or not as described. Please inspect your order upon delivery and report any issues within 7 days of receiving the product.

1.2. Incorrect Items: If you receive the wrong product, please notify us within 7 days of receiving the item, and we will arrange for the correct product to be sent to you.

1.3. Non-Returnable Items: We do not accept returns for items with a value of INR 3000 or more unless they are defective or damaged. Non-defective items with a value of INR 3000 or more cannot be returned or refunded.

2. Return Process:

2.1. To initiate a return, please contact our customer support team at +91 76973 93939 within the specified return period. Please provide the following information:

• Your order number.
• Details of the item you wish to return.
• Reason for the return (defective, damaged, or incorrect item).

2.2. Our customer support team will guide you through the return process, including providing instructions for packaging and shipping the item back to us.

2.3. Please ensure that the returned item is in its original condition with all packaging, tags, and accessories intact.

3. Refund Process:

3.1. Once we receive and inspect the returned item, we will process your refund within 7-10 business days.

3.2. Refunds will be issued in the same form of payment used for the original purchase. Please note that it may take additional time for your financial institution to process the refund.

3.3. For defective or damaged items, we will refund the full purchase amount, including shipping charges.